Frequently asked questions

Privacy & data

This page is maintained by A-Win to explain what data we collect, how we use it, and your rights. It is provided for transparency and is not a substitute for legal advice or formal regulatory compliance documentation.

What we collect

When you apply for membership or contact us, we collect your name, email, phone number, and the information you provide in the application. When you become a member, we additionally store your tier, membership status, joined date, and payment records.

How we use it

To process your application, communicate with you about A-Win events and benefits, reconcile your dues, and operate the member portal. We do not sell your data.

Who can see it

Only A-Win administrators and you (your own record). Member-only documents and the members directory require an active membership to access.

Security

Authentication and database access are protected by row-level security policies. Payment processing is handled by accredited payment providers; A-Win does not store card numbers.

Your rights

You may request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion of your account. Email info@awin.africa.

Terms summary

Membership is annual and non-transferable. Investment outcomes are not guaranteed; any examples shown are illustrative. Members are responsible for their own investment decisions, with the advisor's guidance.

Last updated: this page is editable by A-Win administrators in the admin console.